Categories
Culture DevOps Ops

Another bloomin’ opinion on DevOps

About four years ago I first heard the term “DevOps” and, at the time, I had no idea what the goal of “DevOps” was. At the time, to me, it seemed that a lot of talk was about automation and developers not needing to speak to Ops about logging onto production systems. Tools like Puppet […]

Categories
Culture DevOps

I like retrospectives

Retrospectives changed my life. If you didn’t already know, a retrospective meeting (or sprint retrospective as Scrum calls it), is simply a method for teams to identify improvements that could be made. These improvements could be to working practices, tooling, software deployments, seating arrangements — pretty much anything! Personally, retrospective meetings have given me a way to […]

Categories
DevOps ITSM Ops

Change management for happier ITSM

Change management for happier ITSM I’ve worked at a few companies throughout my career, from large retail chains, to smaller companies who still have the “start up” mentality. At businesses that operate Waterfall and Agile working methodologies, from businesses who deploy changes daily, to those who deploy monthly (even quarterly). Here are some of my thoughts […]